Privacy Policy
Translate We Do
Effective Date: February 27, 2025
1. Introduction
Welcome to Translate We Do (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website translatewedo.com (“Website”) and use our language translation services (“Services”).
This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our Website and Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Website or Services.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and business details.
- Billing and Payment Information: Invoicing details, payment processing data (processed through third-party payment providers).
- Translation Data: Any documents, text, or content submitted for translation services.
- Technical Information: IP address, browser type, operating system, and usage data.
- Communication Data: Any messages or inquiries sent through contact forms, email, or other communication channels.
We do not knowingly collect personal data from individuals under 16 years of age without parental consent.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and improve our translation services.
- To communicate with you regarding inquiries, customer support, and updates.
- To process payments and fulfill transactions.
- To ensure website security and protect against fraud.
- To comply with legal obligations and resolve disputes.
- To conduct analytics and improve user experience.
4. Legal Basis for Processing Data (GDPR Compliance)
We process personal data under the following legal bases:
- Contractual Obligation: When data processing is necessary for fulfilling our services.
- Legitimate Interest: For business-related activities, fraud prevention, and improving services.
- Legal Compliance: To meet regulatory and legal requirements.
- Consent: When users provide explicit consent for data collection (e.g., marketing communications).
5. Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share information in the following cases:
- Service Providers: We may share data with third-party vendors assisting in payment processing, IT services, and customer support.
- Legal Compliance: If required by law, we may disclose information to government authorities.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
6. Data Retention
We retain personal data only as long as necessary for legal and business purposes. Translation-related documents are stored for a limited period and deleted upon request.
7. International Data Transfers
Since we operate in South Korea, your data may be processed outside of the European Economic Area (EEA). We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place when transferring data internationally.